1. Privacy Statement
i. Section 43A of the Information Technology Act, 2000;
ii. Regulation 4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 (the “ SPI Rules”); and
iii. Regulation 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011.
This section applies to all Users of Medibout.
All the information provided to Medibout by a User, including sensitive personal information, is at will. You understand that Medibout may use certain information of yours, which has been designated as ‘sensitive personal data or information’ under the SPI Rules,
(a) for providing you the Services,
(b) for commercial purposes or non- personally identifiable form for research, statistical analysis and business intelligence purposes, for
(c) for sale or transfer such research, statistical or intelligence data in non-personally identifiable form to third parties.
1.2 For Registered Users/Visitors/Consumers/Members/End users.
Certain functions of our website require you to register with our website (www.Medibout.com) and become an account holder / registered user (only for the use of services being provided through the website). This requires you to give us details of your name, address, phone number, valid email address and certain other personal information. You may include other information to personalize your account, such as your gender etc. You acknowledge and agree that information which is publicly available on your account (such as your user name, reviews and comments which you post on our Website) may become publicly available and used by third parties, and we have no obligations to you for any information which you made publicly available.
We use any personal information you provide to identify you as a prospective patient, to process your request for medical services, and to deliver relevant information about you to Providers (Hospitals, Doctors and Medical Tourism Facilitators) and to facilitate consultations with Providers. We may also use your contact details, phone number and email address, to contact you from time to time to update you as to progress in relation to your consultation with a Provider and other matters concerning the service we provide. You consent to us contacting you in this regard. We will not give or sell your personal information to any third parties for marketing purposes without your consent.
End-Users’ personally identifiable information, which they choose to provide on the Website is used to help the End-Users describe/identify themselves. Other information that does not personally identify the End-Users as an individual, is collected by Medibout from End-Users (such as, patterns of utilization) and is exclusively owned by Medibout. Medibout may also use such information in an aggregated or non-personally identifiable form for research, statistical analysis and business intelligence purposes, and may sell or otherwise transfer such research, statistical or intelligence data in an aggregated or non-personally identifiable form to third parties and affiliates.
In particular, Medibout reserves with it the right to use anonymized End-User demographics information and anonymized End-User health information for the following purposes:
(a) Analyzing software usage patterns for improving product design and utility.
(b) Analyzing such information for research and development of new technologies.
(c) Using analysis of such information in other commercial product offerings of Medibout.
(d) Sharing analysis of such information with third parties for commercial use.
No individual at Medibout will have access to your login credentials. You are requested not to share your login credentials with anyone. Medibout has no liability for unauthorized use of your account. If you suspect any malicious activity in your account, you are requested to get in contact with Medibout.
Notwithstanding the above, Medibout is not responsible for the confidentiality, security or distribution of your personal information by our partners and third parties outside the scope of our agreement with such partners and third parties. Further, Medibout shall not be responsible for any breach of security or for any actions of any third parties or events that are beyond the reasonable control of Medibout including, acts of government, computer hacking, unauthorized access to computer data and storage device, computer crashes, breach of security and encryption, poor quality of Internet service or telephone service of the User etc.
You also acknowledge and agree that in certain circumstances we may be obliged to disclose personal information that you have provided to us to third parties, for example, in order to conform to any requirements of law or to comply with any legal process, as well as to protect and defend our rights.
1.3 For Registered Providers (Hospitals, Doctors, Medical Tourism Facilitators, Agents)
i. As part of the registration as well as the application creation and submission process that is available to Providers’ on Medibout, certain information, including sensitive personal data or information is collected from the Providers.
iii. Providers’ personally identifiable information, which they choose to provide to Medibout, is used to help the Providers describe and identify themselves. This information as specifically available on www.Medibout.com is exclusively owned by Medibout. Medibout may use such information for commercial purposes and in an aggregated or non- personally identifiable form for research, statistical analysis and business intelligence purposes, and may sell or otherwise transfer such research, statistical or intelligence data in an aggregated or non-personally identifiable form to third parties and affiliates. Medibout also reserves the right to use information provided by or about the Practitioner for the following purposes:
(a) Publishing such information on the Website.
(b) Contacting Providers for offering new products or services.
(c) Contacting Providers for taking product feedback.
(d) Analyzing software usage patterns for improving product design and utility.
(e) Analyzing anonymized practice information including financial, and inventory information for commercial use.
iv. Medibout enables the listing of Providers’ information on its Website. The Providers information listed on Website is displayed when End-Users search for treatments, hospitals, doctors, or facilitators and the Providers’ information listed on Website is used by End-Users to research, compare, consult, inquire, or book an appointment. Any personally identifiable information of the Providers listed on the Website is not generated by Medibout and is provided to Medibout by Providers who wish to enlist themselves on the Website, or is collected by Medibout from the public domain. Medibout displays such information on its Website on an as-is basis making no representation or warranty on the accuracy or completeness of the information. Medibout will, however, take reasonable steps to ensure the accuracy and completeness of this information.
You also acknowledge and agree that in certain circumstances we may be obliged to disclose personal information that you have provided to us to third parties, for example, to our credit card payment service provider, in order to conform to any requirements of law or to comply with any legal process, as well as to protect and defend our rights and/or the rights of prospective patients.
1.4 Access by Minors
If you are aged 18 or under, you should not use this website nor should you provide any personal information to us via the website
1.6 Consent to This Policy